Clinical Waste – Anenta

From 1st October 2018 NHS England South East changed its managing agent provision to Anenta for Community Pharmacy clinical waste contracts in Kent Surrey and Sussex.

Anenta are highly experienced in all matters related to waste management including clinical waste compliance, contract management and financial management and manage all contract related matters, operational and financial validations issues while working with all waste producers and contractors to improve compliance and efficiency levels.

Anenta is your single point of contact for Community Pharmacy clinical waste issues. Anenta operate an online system which allows you to interact with them to make service requests, advise of deficiencies within the service or to simply seek advice in a fully auditable manner.

Anenta were appointed due to their expertise within the industry but more importantly their experience in delivering compliance for waste producers and efficiency drives that do not impact the delivery of clinical care. If you have not already done so, it is imperative that you complete a short online form confirming the details of your premises.

If you haven’t already registered, please register with Anenta’s online platform (Vector) to give you full access. Please complete all fields within the form here.

Once complete you will receive an immediate confirmation of completion to the email addressed entered in the form. A subsequent email will follow advising you that your online account with Anenta is available to access. Accessing Vector is extremely easy with no passwords required. Anenta are utilising new yet secure access protocols, which enhances the user experience. Vector is a secure and fully auditable communication and management system used to manage waste contracts and deliver effective service to you, financial accountability for NHS England and sustainability and cost efficiencies for all stakeholders. The full spectrum of functionality will become apparent when you login into the system following registration.

Within your online account you will find a great deal of information related to the service being delivered to you by the clinical waste contractor. All issues and queries should be logged within this intuitive system. Anenta has a support team who will assist you through any aspect of the system or service required between 09:00 and 17:00 Monday to Friday. The support team can be contacted on 03301 222 143 or via email to support@anenta.com.

In the meantime if you want to know more about Anenta Ltd please visit their website www.anenta.com.